Quality Improvement/
Process Improvement
Alice attained certification as an Improvement Advisor from the Institute for Healthcare Improvement in the United States and has lead hundreds of teams/organizations through process improvement.
As a Certified Professional Facilitator (CPF) with IAF, Alice possesses the communication and process skills to enable an organization to effectively achieve their goals and to support the behaviour change process.
Facilitation
Alice leads workshops in Crucial Conversations, Difficult Conversations, Mental Health, Stress Management and Conflict Resolution. She also has experience leading workshops in Customer Service and Decision Making.
As a Certified Community Mediator Alice is able to conduct mediation proceedings as well as provide conflict coaching. Her mediation skills also enable me to facilitate partnership creations, help manage conflict and support organizations in having difficult conversations.
Planning
Alice is a skilled planner with expertise in strategic planning and achieving success in organizations. She has worked with many not for profit corporations and municipalities helping them to develop strategic plans and strategies for their organizations and action plans to make sure the work gets done
Her certification in change management (ProSci) enables her to not only help an organization make change but help ensure that change is truly adopted and sustained.
Other Expertise
Alice is a Level 9 Crisis Responder with Kids HelpPhone - Crisis Text Line, one of few in Canada. She has volunteered for CTL for over four years.
Leadership
Alice is a dedicated community leader with extensive experience serving on numerous boards and committees, both as a member and in leadership roles. Her commitment to sport and community is evident in her long-term involvement with organizations like the Georgetown Soccer Club, where she volunteered for 26 years. She also chaired the Field of Dreams Committee, a role that culminated in the creation of Kiwanis Field. Currently, Alice serves as the South Region representative on the Ontario Soccer Board of Directors and has spearheaded the implementation of the integrated model of play across the province.
Her expertise in sport governance led to her appointment to the Sport Dispute Resolution Centre of Canada Board in December 2022. She currently chairs its Sport Integrity Committee, overseeing the Office of the Sport Integrity Commissioner and the national Abuse-Free Sport Program.
In February 2023, Alice's commitment to her local community expanded with her appointment to the Halton Hills Public Library Board.